Ensuring your customers can interact with your business on their terms (and in their own time) – responses landing directly into their hands at a time that suits. Allow promotion of your business to be easy.
Games & Competition
Maybe your business is considered dry, an option to make more accessible is through the use of interaction – whether that’s a simple game, a regular competition or to stimulate dialogue with you and your customer community.
Understanding the needs and requirements of your customers is critical to any business, by supporting your clients to engage with your business you can better understand how to meet their future needs and demands.